Customer Testimonials

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Cars Feb 6, 2023

Joseph greeted us for our scheduled service. He was very professional, kind and a great representative of the dealership ! We would recommend this service department for anyone looking for fair, honest work and pricing.

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Cars Feb 5, 2023

Eddie took great care of me in my car! He explained everything in advance and was responsive to my questions. I felt like he was looking out for me.

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Cars Feb 5, 2023

Oil change service only, service advisor Eddie James has always been extremely helpful with any questions I may have had and always a pleasure to work with, glad to have Eddie as my service advisor.

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DealerRater Feb 5, 2023

Provided prompt service. Advised me if other services that may be needed and gave estimates. Good professional service.

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Cars Feb 5, 2023

David Stanley is always a pleasure to work with and he provides quality service we trust. He is the reason we are so happy with the service we receive.

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DealerRater Feb 4, 2023

I drive about 40 miles one-way to work, and I drive by 2 major RAM dealerships (Airpark and Chapman). Neither of those dealerships ever answer their phones, and when they call you back you are speaking with call center folks, who don't know anything. Tempe RAM answers their phones and has knowledgeable people who really want to help you. How refreshing! It's the 2nd time I had Brett as my service advisor - I really like him. He knows his job and is great to work with!

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DealerRater Feb 4, 2023

I believe all the people and workers do a great job and I would recommend it too my friends

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Cars Feb 2, 2023

Took my 2021 charger in to get work done service was great everyone was great my service advisor was Craig smith he was super professional very polite and had great customer service I highly Recommend Craig and this dealer ship great work and fast outcomes.

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Cars Feb 2, 2023

Craig was more than helpful in displaying concern for the sense of urgency of my vehicles issue. Thank you for you immediate assistance! I will definitely be back but hopefully to purchase instead.

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Cars Feb 1, 2023

Service was fast. Consultant was on top of everything. Finished in the time Paula told me, kept me informed as the service was being performed

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DealerRater Jan 31, 2023

Best place ever. They get the job done right the first time and Leah is awesome

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DealerRater Jan 30, 2023

Great service! They took my vehicle in for service as soon as I arrived and my vehicle was ready the same day.

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DealerRater Jan 30, 2023

Service was stellar again and all thanks to Ruth! She is one of your best service advisors!!

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Cars Jan 30, 2023

Eddie was amazing to work with, responsive and we are so pleased with the results. Could not be happier with the service received. We bought the Jeep at this Dealership and I have always serviced it here.

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DealerRater Jan 29, 2023

Brett was able to get me in on short notice and get my oil changed. He was also able to get my tailgate latch, which had a recall on it, checked out. As always Brett was extremely easy to work with. The work on my truck was completed within two hours.

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Cars Jan 29, 2023

Paula was an exceptional Service Advisor. She kept me informed of work progress and details of next service needed. Very professional and a pleasant experience.

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DealerRater Jan 28, 2023

Great service every time I visit the store. I like the recent remodel done to the waiting area

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Cars Jan 28, 2023

Was able to make a same day appointment, quick registration and full service and system updates all done in less than 2 hours. Great customer service. Very satisfied.

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Cars Jan 26, 2023

Marty was efficient and knowledgeable. Highly recommend him and his crew. Overall, the service in all departments-service, sales, parts great including a great waiting area

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Cars Jan 24, 2023

Happy to say I have purchased four Kia's from this dealer and I have always been happy with the service from sales to repair.

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Cars Jan 23, 2023

Great service, great people to work with. They got the oil changed and tires rotated and even did a recall that was needed. Even got the truck within a couple days of calling.

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Cars Jan 23, 2023

Great service, great people to work with. They got the oil changed and tires rotated and even did a recall that was needed. Even got the truck within a couple days of calling.

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Cars Jan 22, 2023

Jairo has always been excellent at taking care of me Excellent customer service all employees very pleasant the facilities well kept no long wait time.

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DealerRater Jan 22, 2023

Sam is the best service advisor. Always helpful and honest. Service done here has been great.

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DealerRater Jan 22, 2023

Sarah is a great service advisor. She kept me up to date all morning long.

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DealerRater Jan 22, 2023

Not cheap but worth the expenditure. They know what they are doing and do a good job. Conveniently located.

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DealerRater Jan 21, 2023

Sarah was helpful making sure I was taken care of and made sure I had a ride with the courtesy vehicle.

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Cars Jan 21, 2023

Stopped in for an oil change. Service got me taken care of in less than an hour and everyone was very friendly, from greeting to check-out.

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DealerRater Jan 20, 2023

Eddie is a great guy and always willing to help out in any situation. Love coming here.

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Cars Jan 19, 2023

David Stanley and his service crew are extremely professional, detailed and thoughtful. David offers timely advice on when my Jeep needs to be serviced and checks out questions I have about my Jeep. I feel very safe driving my Jeep. Thanks David & Staff!

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DealerRater Jan 19, 2023

Went in for an oil change, service was quickly done. Was anticipated being their for an hour but took less then 45 minutes.

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Cars Jan 18, 2023

Sarah was assigned to us this weekend we went in for an express service. She was very helpful with getting our car serviced and fixed with a wheel balance. She was very nice and explained everything clearly.

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DealerRater Jan 18, 2023

Have been coming here for years with all of our Jeep Grand Cherokee Jeeps good to work with

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Cars Jan 16, 2023

There for my schedule service and team at Tempe Kia always provide excellent service. They are professional and courteous and their professional advice is spot on.

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Cars Jan 14, 2023

Always bring my vehicles to Tempe Ram. Always friendly and ready to help. Prompt service and always very complete. Would recommend to everyone. Oil change and rotation and wiper blade replacement. Check filters also

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Cars Jan 14, 2023

Sarah was excellent. She helped me tremendously by finding a service coupon, that I thought was expired. So my service was covered completely free of charge!

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Cars Jan 14, 2023

As always I brought my Kia Soul in for it's 60,000 maintenance and they service team were perfect. I can't recommend Tempe Kia enough to all of our friends and family.

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Cars Jan 13, 2023

The Express Service Oil Change (before work) was so easy. The best experience I've had with service in a long time. Quick, easy, and full of very pleasant people taking care of business.

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Cars Jan 11, 2023

Had a warranty issue with my Jeep and they spelled out everything perfectly. Got there early and was attended to very quickly. Great team of advisors and wonderful communication! Top notch!

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DealerRater Jan 10, 2023

It is wonderful to work with this dealership! Thank you for all of the help!

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DealerRater Jan 9, 2023

I took my Ram in for a repair to the window regulator. Craig kept me informed about the repair and my truck was ready when promised.

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Cars Jan 9, 2023

Excellent customer service and friendly staff, as usual. They take the time to inform you of additional work needed, if any. Paula also found a coupon that saved me $10.00 on the service.

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Cars Jan 8, 2023

Paula was the first person to greet me when I arrived and the only person that offered to assist me. She was quick and provided me with updates on my vehicle. It was a great experience!

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Cars Jan 7, 2023

2013 Kia Optima back in for recall. Kia repaired, offered Lyft to home and return to dealership, car wash always a plus. Service people always friendly.

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Cars Jan 5, 2023

I had eddie again assist me with a couple of vehicle service issues he’s a former mechanic and does a great job so ask for him as your advisor

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DealerRater Jan 5, 2023

Eddie has always taken great care of both of our Jeeps. He communicates well and always makes sure we understand the basis for recommendations for service.

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Cars Jan 5, 2023

Sam is my service advisor, he goes out of his way to help me every single time I go in for service ; I would recommend Tempe dodge

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Cars Jan 2, 2023

Quick and courteous service. Came in with unknown fixes. Third dealership I have taken my Chargers to and this team is the best. I will be back when needed.

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Cars Jan 2, 2023

Quick and courteous service. Came in with unknown fixes. Third dealership I have taken my Chargers to and this team is the best. I will be back when needed.

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DealerRater Jan 2, 2023

Our 2020 Jeep Wrangler transmission died with just over 20,000 miles on it and left me stranded on the road. I had it towed to Tempe Jeep and was quickly and kindly assisted by Ruth Frisch. She did a quick computer scan and necessary paperwork to get me set for warrantee work. It was close to her closing time but she gave me a ride to the rental car office and filled out a voucher for me to get a rental/loaner so I could get home. She gave me a status phone call at least once a week during the approx 3 ...

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DealerRater Jan 1, 2023

David Stanley and all his support staff were exceptional and made me feel welcomed. I switched over to the right team. Earnharht who?

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DealerRater Jan 1, 2023

Chris in the service department helped me out and he was great at his job .

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DealerRater Dec 30, 2022

Craig is professional and super knowledgeable . Always figures out a good solution and is there to help.

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DealerRater Dec 30, 2022

Easy to communicate with the front desk and the assigned person (Chris) was helpful in resolving my car issues.

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Cars Dec 30, 2022

Brendan ‘s customer service was exceptional. He let me know exactly what needed to be done with no pressure. Great guy to work with and I would recommend him to family and friends.

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DealerRater Dec 29, 2022

What a pleasant experience. I bought my Ram 1500 Laramie sport and let me tell you that is one super nice truck I'm so in love with it. Bryan Lopez really helped my and my wife out this is our pride and joy. Tempe Ram is the place to go for your truck needs

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DealerRater Dec 29, 2022

Thanks to Bryan lopez and the guys at Tempe Ram They picked out the perfect vehicle for me and my family and I absolutely love it.

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Cars Dec 27, 2022

Best dealership. Matt was great, I've bought 2 trucks from him and will continue to buy more. I've spoke with multiple managers and couldn't be more pleased to do business with them. Simple process

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DealerRater Dec 26, 2022

Best dealership. Matt was great, I've bought 2 trucks from him and will continue to buy more. I've spoke with multiple managers and couldn't be more pleased to do business with them. Simple process

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Cars Dec 24, 2022

Ruth and team did a great job. Was having my motor mounts replaced and the technician noticed my water pump needed replacing. Ruth set it all up and it was covered under the vehicles warranty. Could have lead to big issues, thank you Ruth and team.

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DealerRater Dec 24, 2022

The staff was very professional and polite, Sarah was amazing in getting the information I needed. The oil change service was actually pretty fast.

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Cars Dec 23, 2022

Thank you for all your help and recommendations. I always recommend the Tempe Autoplex when looking for a new or used car, I know that's where I'm going when I'm in the market for an upgrade.

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Cars Dec 23, 2022

Experienced great speedy service. Would recommend. On time and quality service start to finish. Would recommend, would recommend, would recommend. Would recommend would recommend would recommend

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DealerRater Dec 23, 2022

It was a very pleasant experience and the servicing was done without any hustle. it was fast and precise

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DealerRater Dec 19, 2022

I brought my 2021 Jeep Grand Cherokee L Limited in for a dead media screen. It took 5 days of waiting for my appointment (from the day I scheduled it - the shop was very busy) but the dealer had a screen in stock and replaced it. It works perfectly now. Per my Service Rep usually a part like that requires much paperwork and a multiple weeks wait to receive the replacement screen - but they had one and fixed my Jeep. Hopefully this isn't a recurring problem since my Jeep only has 12,100 miles on it. I'm happy with the ...

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DealerRater Dec 19, 2022

Easy to get to, quicker oil change than most dealers. Friendly staff, coffee is decent.

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Cars Dec 18, 2022

Paula always is ready for my vehicle when it needs to be serviced. Timely texts let me know what additional work might be needed. The KIA showroom was exceptionally clean and bright and the Christmas decorations were nice.

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DealerRater Dec 15, 2022

Really nice people 👍 They Programmed a new key fob for me on Saturday when I was expecting to have to make another appointment

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DealerRater Dec 12, 2022

As always ...professional, clean and friendly. Sara kept us updated and informed. Wait was as expected.

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DealerRater Dec 12, 2022

Loved the Dealership Tempe Ram, I purchased my Ram 1500 Laramie that is a beast I couldn't be any happier. My salesman Bryan Lopez did a phenomenal job presenting us the truck and I fell in love with the truck immediately. Great store and great people all around

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DealerRater Dec 12, 2022

Excellent service! Said they’d have my car ready the next day and they did!

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DealerRater Dec 12, 2022

The process was so easy and simple to go through. i was nervous about buying my first new vehicle but thanks to Bryan Lopez at Tempe Ram i enjoyed my experience. I would recommend this place to everyone looking for a new truck.

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Cars Dec 9, 2022

Craig Smith outstanding service advisor along with the rest of the people working there. I can’t think of much more to say except it’s a very good place to get service

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DealerRater Dec 8, 2022

Great price great place great customer service at Tempe Ram. My salesman bryan lopez was great to work with. I recommend this place to everyone.

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DealerRater Dec 8, 2022

Bought a truck for my business and I promise you I will always be a ram lover. Best of all I got it at Tempe Ram where they took amazing care of me and my needs. Bryan lopez really did his thing showing me all the features and getting me well rounded on all this new technology. thank you guys

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DealerRater Dec 8, 2022

Absolutely great place to purchase my new ram. i couldnt complain with the service at all. Thank you bryan lopez for all the help you helped narrow down my choice and get me the perfect truck.

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DealerRater Dec 7, 2022

My experience at Tempe Ram was excellent they got me in and out with the vehicle I always wanted. I can now tow my trailer with confidence and with style. Thank you Bryan Lopez for assisting me in my new purchase I think I will drive this Laramie 1500 forever.

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DealerRater Dec 7, 2022

Thank you guys at Tempe Ram I had the best possible experience there with the help of my salesman Bryan Lopez. My big horn 1500 is the best thing to happen to me this year.

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DealerRater Dec 7, 2022

Very neat & clean. Very friendly & professional. My tech Craig kept me informed every step of the way.

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Cars Dec 7, 2022

No wait upon arrival, and home with Uber free service. When the car was finished an Uber free service picked me up and no wait for my car. Thanks everyone

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DealerRater Dec 6, 2022

genuinely enjoyed working with matt. dealerships are always a nightmare. didn't expect any different here, but it was much better than any car i bought before. tempe ram is a small place, but they helped alot more than anyone else when i bought my ram. will go back in the future

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DealerRater Dec 6, 2022

I bought my truck from Tempe Ram after doing significant research. I do not take large purchases lightly. Matt did a great job helping me choose a truck that worked for me. I was very picky on options, price, color, etc. My new Ram is setup exactly how I wanted. Matt was very patient and helped me in any way I needed. I did not plan on purchasing the day I went to visit, but it was so easy I couldn't pass it up. I was in and out in less than 2 hours (30 minutes of which was me thinking) ...

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Cars Dec 5, 2022

I made a Friday 2:45 pm oil change appt. I moved my work schedule to make my appt AND needed this to be done before my trip to California the following day. She informed me that they were full and may not be able to squeeze me. After informing her of my situation, she was able to get my car in to get my oil changed and ready for my trip. I appreciate her for making it happen and will be going to this dealership exclusively for all my service.

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DealerRater Dec 4, 2022

Eddie James was great to work with! Exceptional customer service from Eddie. Thank you Eddie.

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DealerRater Dec 4, 2022

The service advisor kept me up to date and well informed about the repair and repair process.

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DealerRater Dec 3, 2022

TEMPE RAM IS GREAT!! Matt was awesome, no pressure at all. Was a fair deal all the way around on my new Ram. Have had the truck for a while now and couldn't be happier. They don't add any nonsense, it's great! Thank you Tempe Ram!

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DealerRater Dec 3, 2022

Enjoyed my experience at Tempe Ram. Matt was awesome, very knowledgeable. Love my new Ram. Will continue to do business here.

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Cars Dec 3, 2022

I love this dealership & refuse to take my car anywhere else to be serviced. Great people, Quality service, Clean and comfortable waiting area with complimentary wifi & beverages.

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DealerRater Dec 2, 2022

Matt at Tempe Ram was great. I purchase a lot of vehicles and they made it much easier than the rest of places I work with. I wrote a better review on cars.com, but long story short if you need a Ram go see Matt at Tempe Ram

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DealerRater Dec 2, 2022

Had a great experience from Tempe Ram. Matt was great, love my truck. Thanks Ram, I love my new Ram. Highly recommend to anyone looking.

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Cars Dec 1, 2022

Had a great experience from Tempe Ram. Matt was great, love my truck. Thanks Tempe Ram, I love my new Ram. Highly recommend to anyone looking.

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Cars Nov 24, 2022

My Jeep had dead batteries after being towed. This Tempe site was able to accept to service my Jeep quickly and effectively! We are pleased with the attentive approach by the service advisor.

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Cars Nov 21, 2022

Been coming to this service department since I purchased the vehicle in 2013. They are fast, friendly and helpful. They have a low turnover rate so that's a plus. I generally work with one Advisor but know 3 of them. They are all awesome.

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Cars Nov 21, 2022

The reason I drive 25+ miles to Tempe Chrysler Dodge Jeep is because they always provide great service in a timely manner. Craig, my service advisor is easy to work with and a very pleasant man.

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Cars Nov 21, 2022

The reason I drive 25+ miles to Tempe Chrysler Dodge Jeep is because they always provide great service in a timely manner. Craig, my service advisor is easy to work with and a very pleasant man.

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DealerRater Nov 21, 2022

Professional, pleasant and on time as promised: Tempe Jeep and Sarah deliver, and with a smile!

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Cars Nov 21, 2022

Had a repair needed on our Rubicon, def assembly needed replacing. From when we dropped off the Jeep to when we picked it up, the overall experience was great.

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Cars Nov 21, 2022

Craig, my service manager, called me every time there was another issue and clearly explained what was covered under warranty and that which was not. He secured a rental for me and they picked me up from Tempe Dodge to Hertz. I went home and Craig called me providing updates. He did a great job despite my moaning and groaning regarding costs. I live in Tolleson and they are in Tempe and they have taken care of my Grand Caravan from the day I purchased it in 2017 from them. It's a great van and I have no problems. It'...

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Cars Nov 21, 2022

Matthew was great and very informative. He helped me look at newer versions of my suburban and gave me and idea of what I need to get into a newer ride!

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Cars Nov 18, 2022

Exceeded expectations, fast service, and was taking care of with a rental car while my car was getting repaired. Always friendly and welcoming every time I get a service here.


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