Customer Testimonials
was treated with respect and courtesy and the service was quickly and outstanding I enjoyed my service
The lady who helped me out “Leah” I believe, was very kind and helpful. Service was quick. Will continue to bring my vehicle here.
Eddie in service always does a great job and is very personable. Thanks as always
Great — friendly, fast, careful and professional from start to finish!😀. Extra credit goes to Earnest
I had the pleasure of working with Ruth in the service department and she was amazing! She gave top level customer service!
Great customer service from Ernie and the tech who worked on my 2017 Dodge Ecodiesel
Everything went really smooth and everybody I talked with was really friendly. Turned out to be a simple fix and I was on my way before I could call for a ride.
Outstanding and careful care to Charger Scat Back WB Swinger. I would highly recommend for service.
I took my Jeep in for unscheduled servicing and was very pleased with my service experience.
Tempe Chrysler Jeep Dodge RAM has extraordinary employees Sam Battaglia and Cam Jackson and is the best JEEP dealer in AZ as far as I'm concerned. I have had 3 Wranglers and 3 Grand Cherokees in my life and with proper maintenance, proper upkeep and a little luck I have only had 3 items that ever had to be repaired under warranty. If it wasn't for Sam, Cam and the rest of the staff the dealership wouldn't be as good as it is. Integrity and honesty from a dealership is what matters most to me, as well as fair prices. ...
Efficiency Leah did an awesome job and very friendly and and and and and anf
Great service every time I bring one of my vehicles into ram service department for service.
Excellent customer service, knowledgeable staff, wide selection of vehicles, and a smooth buying process. Highly recommend!
The team took care of us for a warranty battery replacement and did great on short notice.
Chris Sherwood is awesome and the customer service, communication and quality are great. Thanks much!
Great customer service and they made sure that I had everything I needed for my car
The customer service level was exceptional. I was assigned a new advisor. Chris was very helpful and was able to get take care of my issues and concerns. Very positive experience.
All employee's were very Helpful. Sarah was very receptive for anything I might want or need while waiting.
Oil change and tire rotation done within 45 min. Would highly recommend this service dept.
Thanks for getting my vehicle seen right away Sam and getting me an uber. I appreciate your hep
Every time I took my car in Chris Sherwood always sees that it is taken care of in a timely manner. He is excellent and so is the service I receive. Margaret Watras
Service department always professional and efficient with work and service recommendations. My service advisor was friendly and thorough.
Used the Express Lane Service for an Oil change and Tire Rotation. Great service and minimal wait time. I will definitely be back!
I had an excellent experience with Lamar D. He was genuinely eager to help. I was impressed by his commitment to making this a smooth car buying experience.
Although I did not buy a car, Lamar was the best of help to me and my family. THANK YOU TEMPE DODGE!
Sam our advisor was fast, courteous, professional, and kept us informed the entire process. Car came back cleaner than went in
Excellent customer service from the service agent Leía. She made the experience well worth the wait. Your lucky to have her on your team.
I have been a customer at Tempe CJDR since 1994 and have always received excellent customer service. Recently brought my 23' Ram Limited to the dealership for a recall issue. Eddie James, my service adviser, was very informative about the recall and provided excellent customer service as always. Eddie gave me an approximate time the work would be completed and my truck was delivered back to me well within the time frame given. Keep up the great work.
Service found the issue quickly and solved it by the next day with a walk in
Excellent service! Outstanding customer service in keeping me updated on my vehicle. Patient in answering my questions.
Dealership work with me on getting me picked up and dropping me off. my service writer was accurate.
The service was fast and they took the time to address and additional issue for free. The waiting area was clean and large enough to work in without interfering the other waiting customers.
So I started at another dealership in the area to get new windshield wipers and a new FOB. Went to the place early in the morning hoping to get the car back in a few hours. None of this happened I was told that I needed to follow the process and they could not tell me when I would get my car back or the price for a new FOB or replacement windshield wipers. My "service person" told me he would call me and that they have a process. What a joke. Told him never mind I would ...
Great service. Service advisor kept me informed of vehicle status. Took my vehicle back to service at scheduled time.
Chris was informative, kind, and a pleasure to work with. All the staff was helpful!
Precise inspection, prompt service,excellent communication by staff at the service department. My ram service was for well as always. Service has been great each time. Much appreciated!!
Always great service, Eddie is professional and courteous. Will never take my Jeep elsewhere. Highly recommend.
Sarah was very professional and friendly. She answered all my questions quickly. Would highly recommend to everyone. Great place to buy a vehicle and get parts and service done.
Excellent service by Chris, Service!! (as always really) from greeting to keeping me informed and pick up.
Sara was great customer service and appreciated the lift to black bear diner because of the extended wait period
Great service. Mechanic being honest with me saying I didn't have to get a tune up. My jeep is up to date.
The girl who checked me in was very efficient. I explained that I had an appointment for an oil and filter change with Ruth Frisch and was quickly handed me off to Ruth. Ruth was attentive and thorough. I was in-and-out in about one hour. Your Service Department made a speedy examination of our car, rapidly performed the requested service, and washed the car before delivering it. The only drawback was something none of the service employees have control over; the price! $102+ for an oil and filter change? Recommended charges for other services: $93.92 to replace a "Dodge" wheel ...
Always a great service experience. Service is prompt, thorough and high quality. Service writers are attentive to customer concerns and always thoroughly explain any work that needs to be performed.
Eddie James is the best service advisor I have worked with at any dealership. I know that I can always depend on him and his follow up is great!
Sarah was exceptional and explained everything in great detail, will go back to her again.
Very helpful and worked with my schedule, great follow up and did what they said they would do. Everyone was kind and considerate!
Fast and affordable service, top-tier customer care! I will definitely be bringing my vehicle back here!
Tempe Dodge makes it easy for me to bring my jeep in regularly. The express lane time for oil changes is comparable with lesser facilities that specialize in it
Quick and friendly service. In and out faster than they said it would be. Thank you!
Chris is the best service writer you have. very friendly and helpful. I felt at ease that he would be truthful about my vehicle.
Ruth was outstanding! She kept me informed on everything regarding my repair. Couldn’t have ask for a better experience.
Although I wish it didn't take so long to get a deal, it's a business. From what I've seen, they do have good prices to begin with, the staff was friendly, and my salesman Heath was great! He really seemed to have my best interests in mind, didn't want to waste my time, and was great with communication to answer questions over the phone and in person . I'd highly recommend working with him if you can!
This dealership has always bin so awesome and fantastic service every time I come to it
Tempe Chrysler Jeep Dodge has been our service department for years. They currently are better than ever at delivering top service to us, so I have to assume that stands for most if not all customers. We appreciate their attention to us!
The service was very prompt and the checkout went smooth. I would recommend the dealer anytime.
Chris Sherwood has been the best service advisor I've worked with in my lifetime. He communicates his suggestions and advice in a very straight forward manner that always makes sense. Hard to "trust" a car dealer; I trust Chris.
Work was completed in the time frame promised, it would have been nice if the battery was charged when I picked up
Chris sherwood and his service team are great at what they do and very helpful. They take care of their people and their vehicles that come in for service's.
From start to finish, Amazing service! Sarah was awesome! Always enjoy my visits when I'm there.
Team is pleasent and helpful and kept me informed during the whole process. Great job!!
Sara was a great help as always. She’s very pleasant and gives great advice.
Friendly, professional, attended to promptly and very clean dealership! Love having my car serviced at this dealership!
My vehicle was brought in after hours on Saturday and Monday morning I was called with a diagnosis and repair cost. Repair was authorized and completed by the end of the day. As I have experienced, the service department addressed my issue, and resolve the problem quickly and effectively. I would highly recommend Tempe Chrysler Jeep Dodge for service.
Sara is awesome she greeted us upon arrival and very quickly checked us in. She kept us informed on the vehicle status throughout the service call. When the vehicle was finished we received a after service update with suggestions for next needed services. This was such a smooth service Thank you Sara
Sara was polite and helpful. She kept me updated on my truck’s status. I also had my tires rotated and when I looked at my tire pressure status on my dash, it said that my tires were inflated with the incorrect pressures. She knew what the issue was and after taking the truck to the repair bay, she and another tech has the issue fixed within 3 minutes.
Ruth with the service department makes sure you are taken care of and keeps you informed through the whole process. Top notch customer service
What an incredible experience! Rob Leyvas and Andre Dudley made our new car buying experience top notch! Customer service was unbelievable! Would recommend this dealership to all my friends and family! I love my new 2024 Jeep!
Eddie took care of my truck and made sure the leak that they found was taken care of while my vehicle is still under warranty.
You have outstanding service people at this location. I choose not to take my trucks anywhere else. They always seem to get what needs to be done done the right way and they are quick at it.
Edward James was a lot of help he made a difficult matter as stress free as possible
Clean, organized and exceptional crew. Always a pleasurable experience. I would recommend taking your vehicle here to anyone and everyone!
Chris was courteous honest and met the delivery date of my car. Everything was repaired correctly and the budget was accurate.
Sam is the best! Got me in right of way. Explained everything. Made sure everything was taken care of. Always does a great job!
Had a deadline for a work meeting and Sarah did a great job and got me in and out In about an hour. Thank you
Staff very friendly and gave feedback when my car was going to be done. Appreciate the updates.
Craig and the whole Dodge Team were exceptionally professional. Thank you for the quick repair.
Attention all JEEP, DODGE, and RAM enthusiasts! If you’re on the hunt for a dealership in the valley, consider Tempe Dodge. With 28 years of driving and dealing with valley dealership experiences, I’ve witnessed the evolution of the industry, and Tempe Dodge stands out. Their commitment to customer satisfaction is evident from the moment you drive up. For those entrusting them with your most precious cargo—be it a wife or daughter—you can be confident that they’re in safe hands. Tempe Dodge has fostered an environment of warmth and trustworthiness, a refreshing departure from my past experiences ...
Fast courteous wonderful service I had a battery that went out they got me in right away the tech became an early did an amazing job and was able to jump on it before they even Before they openedA service advisor was very very good
Allways do a great job for us. scheduling is easy and efficient. Staff is friendly and knowledgeable. Thank you!
Brought my 2021 Jeep Wrangler in to get several vehicle recalls taken care of. My SA, Craig, did a fantastic job. He was very knowledgeable and communicated openly on what to expect.
Every time it's a great experience. Everyone is wonderful. Always letting me know how long it will take and keeping me up to date. Thank you all for everything.
Ruth was my service advisor and she was awesome! Extremely professional and understanding. Definitely happy with my experience.
Eddie went above and beyond to help us get our Jeep repaired quickly, was super knowledge about the Jeep and was spot on about what was wrong with it. He is a 10!
Staff was courteous, friendly and professional. The shuttle service was excellent! I will definitely go back
Leah was excellent. Inspection report came through both text and email. Easy to identify recommended additions to periodic express oil change. Luckily I was the 1st in line for the day and was out in less than 45 minutes.
Good experience, friendly, helpful, listened to concerns and resolved problems the best they could. Much better than Courtesy Jeep/Dodge.
i was greeted immediately upon my arrival. The SA was attentive to the purpose of my visit, and kept me informed through the entire visit. during the inspection a couple of items were found, I was advised of the finding promptly and they were able to be handled during this visit. I highly recommend Tempe Chrysler Jeep Dodge for their service department.
Everyone was very kind and helpful. Also professional and understanding to my needs and my Jeep’s needs.
Eddie was very helpful. Had all the knowledge and helped me with everything I needed.
Excellent service. Was in and out within an hour. Courteous and attentive was everyone involved. Would definitely return and recommend.
Been bringing my challenge here for 11 years with no big issues in that time
Eddie as service advisor, and Ashen as service attendant was very good, professional and friendly
My purchased my RAM Truck at this location back in May of 2008 and exclusively use this facility for all services. Bill Zeeman is by far the best Customer Service Manager that I have had the opportunity to engage with!
This was my very first very brand new vehicle and I am not upset at all